FSU Credit Union Privacy Statement

The FSU Credit Union has a long-standing trust history of protecting member information. We recognize conflicting values of instant access vs. the risk of loss of privacy. In the diverse market of financial products & services, the credit union has key strategic relationships with third parties that are important to be competitive and to deliver your services. The FSUCU is committed to providing you with financial products & services to meet your needs & to help you reach your financial goals, while being committed to protecting the privacy of its members.

The FSUCU restricts access to nonpublic personal information about you to those credit union employees who need to know that information in order to provide products or services to you. We maintain physical, electronic & procedural safeguards that comply with federal regulations to guard your personal information.

Our credit union will only share information when absolutely necessary to administer products or services that we provide, or when required to do so by government, or when we partner with other businesses to offer a broader array of products & services. Then we will only partner with those types of businesses that follow stringent confidentiality requirements. We will not authorize those firms to charge your account without your specific consent, & we will not sell member information to telemarketing firms.

* You may link through our website to other sites. We hope these organizations share our respect for your privacy, however the FSUCU is not responsible for the content or privacy practices of these other web sites.

* If you provide personal identifying information via email (such as name, address, etc.), the information will only be used to communicate with you in order to handle your request.

* We collect information from applications that you submit, & other forms, as well as information about your transactions with us & others, information from consumer reporting agencies, & information we obtain when we verify information you have provided to us on certain applications & forms. We may disclose information we collect to financial companies, such as insurance companies, mortgage services companies and non-financial companies such as consumer reporting agencies, and to companies that perform marketing & other services on our behalf, & as required by law. These disclosures would generally include information for processing transactions on your behalf, conducting credit union operations, in order to carry out your instructions as authorized by you, or to protect the security of our financial records.

* Closed account information is not shared except as required or permitted by law.

Should you have questions, please contact us at 877-463-7828.

You can help us protect your privacy by:

• Guarding your account numbers, PIN’s, card numbers, checks, passwords & documents you may receive from us from time to time
• Using caution when giving your account number, social security number, card number or cards, etc. to others
• Keep your information current with us. It is your responsibility to provide current information to us on how we may reach you in the event of fraudulent activity detection

At FSUCU we are committed to protecting your privacy.